Join Fidelity’s Security & Services Team: National Job Openings You Can’t Miss in 2025

A Role That Helps Keep South Africa Safe

South Africans depend on secure services every day—whether it’s cash-in-transit, armed response, or logistics management. Behind this essential network is Fidelity Services Group, the largest integrated security solutions provider in Southern Africa. With over 36,000 employees across multiple countries, Fidelity continues to expand in areas such as cash logistics, surveillance, security operations, and administrative support.

In 2025, Fidelity is launching a major recruitment push to fill dozens of roles across South Africa. This presents an excellent opportunity for both entry-level candidates and experienced professionals to join one of the region’s most respected security employers. Whether your background is in offices, logistics, customer service, driving, or technical fields, there is possibly a role that fits your skills.

This guide offers you a comprehensive view of the Fidelity Services Group hiring process, what roles are available, minimum requirements, application steps, what happens after you apply, and why this job can be a strong foundation for a long-term career in security and logistics.

About Fidelity Services Group

Fidelity Services Group, now including the merged entity Fidelity ADT, is a 100% South African-owned company with majority black economic empowerment (BEE) shareholding. It holds a top compliance rating and is licensed under PSIRA regulations. 

The company offers services to a range of large retail and corporate clients, pioneering innovations in cash management, armed response, electronic surveillance, safe-city projects, and more. It operates in over 168 locations, serving close on 57,000 employees across Southern Africa.

Career Opportunities at Fidelity – 2025 Hiring Areas

Fidelity is currently recruiting for a variety of permanent and contract positions. Vacancies have recently included roles such as:

Security & Armed Response

• CIT Crewman / Driver – Responsible for transporting cash securely between centers and clients.
• Armed Response Officers – Involved in crime response, surveillance, and patrols; PSIRA registration required.
• Team Leader / CIT Supervisor – Overseeing CIT crew and ensuring operational compliance.

Administrative, Support & Office-Based

• Receptionists / Finance Admin – Front desk service and clerical support.
• Stock Controllers / Tenders Administrator – Managing inventory and bid processes at regional depots. 
• Cash Centre Supervisors and Managers – Overseeing cash operations, balancing, and leadership tasks. 

Technical & Operational Support

• Mechanic / Driver – Vehicle fleet maintenance and driving duties. 
• Talent Development / Training Officers – Conducting PSIRA-related and operational training. 

Who Should Apply?

Fidelity welcomes a diverse range of applicants, from recent matriculants to seasoned professionals. These are general guidelines for applicants:

• Must be a South African citizen or have a legal permit to work.
• Grade 10–12 with national ID—Matric preferred for some roles.
• PSIRA grade-A registration may be required for armed response / CIT positions.
• Driver’s license and clean record may be necessary.
• Strong communication and teamwork skills.
• Ability to work under pressure, follow strict protocols, and operate shifts (including nights and weekends).
• Clear criminal record, especially for security-sensitive roles.

Applicants with experience in logistics, customer service, finance, driving, warehousing, or office roles may apply directly to relevant openings.

Application Process: How to Apply and What Happens Next

Step 1: Find the Job Posting

Visit job portals like Careers24, Indeed, or Fidelity’s own vacancy portal to view available postings. 

Step 2: Prepare Your Application

• Complete the online form if available.
• Upload your CV, ID copy, and certified qualifications or licenses.
• For security roles requiring PSIRA registration, attach proof of active status.

Step 3: Submit the Application

Submit via the portal or email as directed. Ensure the correct location and job title are indicated.

Step 4: Initial Shortlisting

HR reviews your application against required qualifications and experience. If shortlisted, you’ll be contacted for assessments.

Step 5: Assessment & Interview

Candidates may undergo:

• Written or practical assessments (especially for administrative or security roles).
• Panel interviews evaluating suitability, background checks, and behavioral fit.

Step 6: Background Checks & Security Clearance

For security-sensitive roles, multiple checks are conducted—including criminal, financial, and psychoanalysis testing if required.

Step 7: Final Offer

Successful candidates receive an offer letter, contract terms, training schedule, and a start date. Unsuccessful applicants may receive notification or remain on file for future roles.

What Happens After Applying

Once you’ve submitted your application:

• Application Status Tracking: In some portals, you can monitor your status via profile dashboard.
• Shortlisted Candidates are contacted within 1–2 weeks.
• Interview Scheduling: May be in-person or virtual.
• Screening & Assessments follow interviews, and this might include physical verification or assessments for armed roles.
• Training & Induction: Once selected, expect an induction process covering operational procedures, compliance training, safety protocols, and PSIRA code of conduct (if relevant). 
• Onboarding & Placement: You will be placed at your specified branch or depot once all checks and inductions are complete.

Benefits of Working at Fidelity

Working with Fidelity offers several long-term benefits:

1. Structured Career Path – Many employees are promoted from within (e.g., crewman → team leader → supervisor).
2. Stipend & Salary Packages – Competitive and aligned with industry standards.
3. Training & Development – Ongoing training programs including PSIRA refresher courses. 
4. Diversity & Employment Equity – Fidelity is a top Level 1 BEE contributor. 
5. Employee Well‑Being – Wellness support for employees, including mental health and safety protocols.
6. Meaningful Work – You contribute to public safety and security infrastructure across South Africa.

Real Voices: Employee Experiences

Insights directly from employees offer valuable context:

• One security officer at Westonaria shared: “We enjoy the work and the team environment, and my skills in customer interaction definitely improved.” (
• Another security supervisor in Randburg reflected: “It’s demanding, but I’ve learned leadership and compliance while ensuring safe operations.” 

These testimonials show a balance of challenge and reward, reflecting company structure and support.

Tips for a Strong Application

• Customize your CV for the role you’re applying to, matching key responsibilities.
• Highlight relevant licenses (e.g., PSIRA, driver’s license).
• Use action verbs to describe your experience (e.g., “managed logistics,” “supervised teams”).
• Be available for shift work, including early mornings and weekends.
• Prepare for assessments—if applying for security roles, know basic compliance and safety protocols.

Should You Apply?

If you’re someone who wants a meaningful job that offers structure, growth, and real contribution to society, Fidelity Services Group offers an excellent platform. Whether you aim to begin a career in security operations, logistics, or administrative support, the company provides ongoing training, defined career paths, and a reputation for excellence in service delivery and innovation.

Applications are rolling—don’t delay. Update your documents, apply as soon as you find the right role, and take the next step toward building a reliable and impactful career.

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